PRIVACY POLICY
What information do we collect?
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however,visit our site anonymously.
How do we use this information?
We may use the information we collect from you when you register, purchase products or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to respond to your customer service requests and process transactions.
- To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice.
Third Party Links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Contact Us
E-mail : finch@finchgarment.com
WhatsApp：+8618520460111
ADD : 4th floor, building A , Chaoyun Creative Port, 251 Xingye Avenue, Nancun Town, Panyu District, Guangzhou City,Guangdong Province，511400
It take about 3-10 workdays to arrive your address by DHL , FEDEX.
And it take about 25-35 workdays to arrive your address by sea.
SHIPPING
RETURNS & WARRANTY
All of our products will go through strict inspection before they are shipped out. If you find any quality problems after receiving the goods, please contact us within one week after receiving the goods.
We have the right to reject the customer's request for return and exchange in the following situations：
1. We cannot provide a refund or exchange for change of mind on product that has been personalized.
2.Return and exchange requirements beyond the time limit for return;
3.The returned goods are incomplete or the appearance is damaged;
4.Lost or incomplete customer shipping documents;
5.The product is not provided by us; there is no quality problem with the goods itself.
